Hotel Self Check-in Kiosk – CybDesk

The reception kiosk integrated with PMS and digital access to automate check-in, payments and key handover.

CybDesk is the self-service totem designed for hotels, serviced apartments and B&Bs that want to digitalise their reception and offer a modern experience, available 24/7.

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What is the CybDesk Self Check-in Totem

CybDesk is a self-service reception kiosk fully integrated with the CybHotel platform.

Allows guests to:

check in independently

pay for the stay

receive keys or a card

complete the check-out

It reduces waiting times and lowers operating costs without compromising on control.

Key features

📥 Direct booking

Check availability and booking directly from the kiosk.

🎮 Guided self check-in

Quick and easy guest registration, with document collection and digital signature.

⌚ Self check-out

Self check-out with immediate payment.

Key or card distribution

Automatic issue upon completion of check-in.

📇 Document scanning

Digital capture in compliance with current regulations.

Full integration with PMS and access control system

CybDesk is natively integrated with CybSOFT.

Every operation is synced in real time with:

  • PMS
  • room status
  • digital access system
  • payments
  • mandatory notifications

This eliminates incompatibilities between different systems and guarantees operational continuity.

Integrated payments

The electronic payment terminal allows:

pay on arrival

automatic top-up

pre-authorisations

Without external systems and without data re-entry.

Benefits for the property

Reception cost reduction

24/7 continuous operation

Lower administrative burden

Self check-in guest experience

Scalability for traditional or automated hotels

Technical specifications

Standard components

Windows PC

22” / 10″ touchscreen display

Thermal printer

Document scanner / document camera

Payment terminal

Stereo speakers

Optional components

Card dispenser

Issue of personalised paper cards

Certification and compliance

Hardware and software are certified according to the required standards.

Why choose an integrated totem and not a separate solution

CybDesk is not an isolated kiosk.

It is part of an ecosystem that integrates:

This ensures a single, duplication-free operational flow.

See CybHotel in action

From check-in to the room, in a real hotel

  1. Is CybDesk also suitable for hotels with a traditional reception?
    Yes. CybDesk can support the reception desk during peak times or be used for out-of-hours check-in. It is a flexible solution that adapts to both traditional hotels and fully automated properties.
  2. Does the totem work even without the internet?
    The system is designed to ensure operational continuity.
    The main information is synchronized with the PMS and the access system, reducing the risk of operational blockages. In the event of temporary connection outages, staff can always intervene via the management platform.
  3. Is it possible to install the totem outside the building?
    Yes. CybDesk can be installed either inside or outside the facility, according to operational requirements. The solutions are configured taking into account security, accessibility and environmental protection.
  4. Does CybDesk integrate with electronic locks?
    Yes. The totem is integrated with the CybHotel digital access system and those of other suppliers. After completing check-in and payment, the guest can automatically receive the key, card or digital access credentials.
  5. Does the system send mandatory communications automatically?
    Yes. Thanks to the PMS integration, the data collected during check-in is used for the mandatory communications to the relevant authorities, reducing manual data entry by the hotelier.
  6. Can payments be processed directly from the kiosk?
    Yes. CybDesk integrates an electronic payment terminal that allows on-site balances and payments to be made securely and with a full audit trail.
  7. How long does the installation take?
    Times vary according to the property's configuration and any integration with access devices. The CybHotel team supports the entire configuration and activation process.
  8. Is it also suitable for B&Bs and guesthouses?
    Yes. CybDesk is suitable for both medium and large hotels as well as smaller properties looking to automate the check-in process and reduce the physical presence at reception.

Do you want to automate your property's reception?

Find out how CybDesk works and how it integrates with the CybHotel system.

Request a demo

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