When to use CybGate remote opening?
It is not always possible to install a QR access reader or a numeric keypad on the door or wall of an apartment building or shared property. In this case, some of the benefits of Digital Hospitality are compromised because guests of the accommodation facility do not have the option of going straight to their room independently. This is where the new feature of the CybSoft platform comes in, having integrated the CybGate function.
How does remote opening work in physical terms?
With a single button, the customer can activate the opening of a door, a main entrance or a gate, provided they are nearby with a mobile device with geolocation enabled. Our software sends a digital signal to our control centre, from which a phone call is made to the intercom of the room or property where the device has been installed, and the entrance or gate opening button is triggered. Once the checkout period has expired, the button is disabled, thus ensuring maximum security for both the property and the apartment building.
Activation of a digital SIM (e-SIM) to be “inserted” into the device is required.
The main application fields of the CybGate remote opening system
The CybGate remote opening solution finds its ideal application in all situations where it is not possible to intervene in shared areas (apartment blocks, small blocks of flats, multi-family houses, shared business premises, protected historic buildings, historic town centres). Therefore, in these cases the only discreet and secure solution is CybGate, which is installed inside the flat, B&B or hotel, integrated simply by connecting to an opening button, an intercom or any other device designed to open the shared door or gate.
The benefits
The advantages of the remote opening system are considerable:
- It is secure as it only works at close range and is only available during the validity period of the check-in.
- Discreet: nobody knows the device has been installed. In fact, it is fitted in the private areas of the accommodation. No work is carried out in the common areas or on common devices.
- Inexpensive: with a small subscription of 9 euros/francs a month, we are able to guarantee this service for all your customers regardless of activations.
- Low activation cost: for just 99 euros/francs we provide you with the kit to install on the intercom or next to the release button at the accommodation facility.
- There is no need to use a specific app as everything happens via CybSoft by CybHotel on the web and without an app.
- Easy to install: any electrician can do the job. The programming has already been done by us.
Some minor limitations
Although the solution is reliable and secure, we need to consider a few minor limitations, though they really only affect a tiny percentage of organisations:
- You need to have a phone or an internet-enabled device near the property (computer, tablet).
- An internet connection is required near the property. This is usually provided by the property itself via Wi-Fi, the password for which the customer receives upon check-in.
- Geolocation of the device being used must be enabled.
- The area must be covered by the telephone network for the eSIM being used.
A reliable partner for remote opening
The solution, manufactured in Italy by a highly reliable partner, is perfectly integrated into CybSoft and is completely transparent to the user. We can ensure at any time: replacement parts, warranty and support to eliminate any rare inconvenience.
Would you like to try our CybSoft Digital Hospitality platform for free? Click here to access the demo request page.